Do you have any questions about portable air conditioning or heating, or maybe even installed air conditioning systems?

Some of our most recent frequently asked questions

Q: Do you supply to the general public?

A: This depends on the application, please call us for further information. 0800 440 444.

Q: Can my air conditioner provide heating as well as cooling?

A: Some models do – specifically

Q: How does an evaporative cooler work?

A: The evaporative coolers provide a cooling effect by natural evaporation. They require a full tank of water/ice and need a well-vented area. Please note these units are not suitable for server rooms as they add humidity to the area.

Q: How do you work a portable air conditioner?

A: The units pump out cool air that has been chilled through heat extraction. The hoses must be positioned in a suitable area where the warm air can be ducted away from the area being cooled – either a window or a ceiling void. The hoses should be as straight and as horizontal as possible so the unit can work efficiently.

Q: My air conditioning unit isn’t working or is not cooling properly, what can I do?

A: The most common cause is the unit being set at too low a temperature. See our blog for further information

Q: Is there a minimum hire period?

A: Yes, one week, but please note that you must advise us in writing when you want to off hire and for us to collect the units.

Q: Are all your units PAT Tested?

A: Because PAT Testing is no longer a legal requirement, we don’t routinely carry this out. If your site specifically requires items that are PAT Tested, then you must advise us at the time of your order.

Q: Are you F Gas registered?

A: Yes, we are, you can find the latest copy of our REFCOM certification here.

None of these are the answer to your question? Find further FAQs here:

Click here for Frequently Asked Questions when ordering heating and cooling equipment
Click here for Frequently Asked Questions on Fixed Air Conditioning systems or installation